Both images above capture a moment in time during my week last week. The image on the left? Me, dropping off an extension ladder to a home so the buyers could do some exterior painting before winter hits. The other? Batteries for a garage furnace, to remedy an inspection report note and ensure my clients are safe. Both tasks are a reminder of where I came from, and how the little touches in service truly matter. 

Sometimes, it can be easy to become full of ourselves, especially during busy seasons and there are lots of deals coming in. Something that will also humble me is my upbringing. I started off as a painter, working for someone who told me, "The only thing that will make you money is your hands." Instead of listening to this limiting advice, I decided to try something different. I started showing up with my mind; with my thoughts and ideas. And while I am very proud of the hard work I've done to get to where I am today, I am always humbled my beginning. I am always reminded that life's simple tasks, while often overlooked, are what matter. The little things, from painting a house to dropping off a ladder to changing batteries— those little touches are what help others feel special.

We all come from different places, each of us bringing our own unique experiences and knowledge. Don’t underestimate your past and how it will shape and develop your future.

Posted by Steve Volkers on
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